Privacy Policy

Introduction

The Merch Planet ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Request a quote or contact us
• Place an order for custom merchandise
• Apply for Net 30 payment terms
• Subscribe to our newsletter or marketing communications
• Create an account on our website

This information may include: name, email address, phone number, company name, business address, tax ID/EIN, payment information, and any other information you choose to provide.

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. We may also collect information about the individual web pages you view, what websites or search terms referred you to our site, and information about how you interact with our site.

How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders
• Respond to your inquiries and provide customer support
• Send you quotes, invoices, and order confirmations
• Evaluate Net 30 credit applications
• Improve our website and services
• Send you marketing communications (with your consent)
• Detect and prevent fraud
• Comply with legal obligations

Sharing Your Information

We may share your information with:

• Service Providers: Third-party vendors who perform services on our behalf, such as payment processing, shipping, and email delivery
• Business Partners: Partners with whom we collaborate to provide our services
• Legal Requirements: When required by law or to protect our rights and safety
• Business Transfers: In connection with any merger, sale of company assets, or acquisition

We do not sell your personal information to third parties.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access your personal information
• The right to correct inaccurate information
• The right to delete your personal information
• The right to object to or restrict processing
• The right to data portability
• The right to withdraw consent

To exercise these rights, please contact us using the information provided below.

Cookies and Tracking

We use cookies and similar tracking technologies to track activity on our website and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you become aware that a child has provided us with personal information, please contact us.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.